Jul 8, 2016

North American Distributor Network

General Transmissions Announces North American Parts Distribution Network To Support Dealer Service Operations For Continuously Variable Transmissions

The market for continuously variable transmissions (CVTs) for lawn tractors and snow blowers continues to grow, creating a new opportunity for dealers to provide aftermarket services for CVT maintenance and repair. And General Transmissions, the leading maker of CVTs for lawn tractors and snow blowers, has just launched a new North American regional parts distribution network to provide servicing dealers with a convenient source for CVT parts for its products.

Service technicians can access the complete service manuals and related instructional videos for GT CVTs on the company’s website, at {page_72}en/service-parts/

Sales of CVT-equipped lawn tractors have ramped up steadily since General Transmissions first launched its marketing efforts in North America several years ago, to the point that about 30 percent of all new consumer-grade lawn tractors now feature CVTs made by General Transmissions, according to Wouter Barendrecht, president of General Transmissions.

Even though General Transmissions engineers its transmissions for durability and longevity, the real-world conditions in which they operate can produce situations in which repairs or special maintenance are required. CVTs can be serviced cost-effectively like any other mechanical component, says Barendrecht. Technicians can refer to our online service materials to address almost any type of repair or maintenance issue that arises with one of our CVTs, says Barendrecht.

Dealers interested in servicing General Transmissions-made CVTs will find parts readily available through the regional distribution network, which breaks out into four main geographic regions across the United States and Canada as follows: 
• Midwest Region: Oscar Wilson Engine & Parts, St. Louis, telephone: 636-978-1313.
• Southwest Region: Engine Warehouse, Houston, telephone: 713-937-4000.
• West Coast/Mountain States: Power Equipment Systems, Salem, Ore., telephone: 800-782-2700.
• Eastern U.S./Canada: Servantage Dixie Sales, Brown’s Summit, N.C., telephone: 800-561-0004.

With CVTs showing up in more and more OPE products, now is the time for dealers to consider adding a CVT service and maintenance capability to their shops, says Barendrecht. “Prepare now by reviewing our service and support page on our website, so that when a customer comes in with a CVT-related issue, you’re ready to say, ‘We can handle that for you,’” he says. “Why let that customer take his or her business somewhere else?”